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3-star hotel

Best Western Resort Hotel & Conference Center

Stay at Best Western Resort Hotel & Conference Center in Portage, WI with free Wi-Fi, indoor pool, breakfast, and easy access to Cascade Mountain and local attractions.

2701 County Rd CX, Portage, WI 53901, United States View on map
8.4/10
Very Good Based on 686 recent guest reviews
Free Wi-Fi Free breakfast Free parking Accessible Indoor pool
What recent guests emphasize

Balanced Comfort with Practical Amenities Near Cascade Mountain

Guests note the welcoming staff, well-maintained indoor pool and sauna, and complimentary breakfast variety. While the location suits travelers seeking easy highway access and nearby outdoor activities, occasional concerns about maintenance and limited hotel facilities are reported.

Guests often praise

  • Friendly and helpful front desk and event staff, including management.
  • Complimentary breakfast featuring a good variety and tasty options like pancakes.
  • Clean, comfortable rooms with large TVs and quiet sleeping conditions.
  • Indoor pool and sauna are popular, especially for families and longer stays.
  • Convenient access to Interstate 39 and local attractions like Cascade Mountain.

Worth knowing

  • Maintenance and some staff behavior received mixed reviews, including reports of rudeness and inattentiveness.
  • Only one elevator serving the hotel can cause delays, especially for guests on opposite ends of the property.
  • No on-site restaurant or airport shuttle available; dining options are nearby but offsite.
  • Smoking guests face restrictions with no balconies; access to emergency exit stairs is required for smoking.
  • Rooms can be somewhat dark and minor issues like missing shower curtains have been noted.

Best for

  • Visitors attending events or conferences looking for event space with business facilities.
  • Families and groups seeking affordable accommodations with indoor pool and sauna amenities.
  • Travelers planning outdoor activities like skiing and snowboarding at Cascade Mountain nearby.
  • Guests who value free breakfast, parking, and Wi-Fi as part of their stay.
  • Those wanting a convenient location close to highway access and local dining options including a nearby steakhouse.
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About this property

Welcome to Best Western Resort Hotel & Conference Center

Best Western Resort Hotel & Conference Center is a casual hotel located just off Interstate 39 in Portage, Wisconsin. Its convenient setting makes it a practical choice for visitors accessing nearby attractions, including the Portage WWII History Museum and Cascade Mountain ski resort. The property provides basic amenities suited for both leisure and business travelers.

The hotel features free Wi-Fi, complimentary breakfast, and free parking, along with an indoor pool, sauna, and a fitness center. While it does not offer on-site dining or pet-friendly accommodations, it does provide business services and accessible facilities. Guest feedback highlights clean rooms, comfortable beds, and helpful staff, though some have noted issues with maintenance and limited elevator access.

Among local attractions, Cascade Mountain appeals to families and outdoor enthusiasts with skiing and snowboarding options, while historical sites like the Historic Indian Agency House and Fort Winnebago Surgeons Quarters offer cultural interest nearby. Convenient access to Dane County Regional Airport within a 40-minute drive supports ease of travel.

Although some reviews mention occasional service challenges, many guests appreciate the hotel's affordability, central location, and amenities such as the pool and sauna. Its practical setup and straightforward services make it well suited for travelers looking for a no-frills stay close to area points of interest.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Free parking
Accessible
Indoor pool
Air-conditioned
Business center
Fitness center
Smoke-free

Not available at this property

Pet-friendly
Restaurant
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

JM
justin mickelson Apr 15, 2026
8.0

Everything was great minus the hot tub being filled with concrete. Free breakfast is awesome with daily varieties! Beds are super nice with great pillows too! Evening staff was always super nice friendly and helpful. Great front desk staff. Sauna was a huge bonus and worked great!

MS
Manda Smith Mar 28, 2026
10

I stay at portage Wisconsin with my mom and will never stay again. The maintenence is very rude disrespectful . Glenda the break fast person asked to not to come over there were guest still the breakfast area he was very rude told her to shut up not to tell him what to do he does want he wants .. The desk clerk eating at front desk after coming over to breakfast also as people were still eating and guest still coming in to breakfast to eat . Glenda is a very nice and very respectful and very helpful full and help my mom with coffee machine . He seam all the maintenence man does is eat walk the hall ways ..The clerk behind desk also on her personal phone .. very disrespectful also

JA
James Austin Mar 12, 2026
8.0

Stayed here as part of a 2-night work site visit. Initial greet was warm by the general manager. We were greeted well, and given our keys up to our rooms. The GM also explain out the hours and amenities available to us during our stay. The breakfast offered was warm, and offered a good selection each morning between eggs (consistent), sausages, cereal, bagels and pastries, and other food items. The plastic wrapping around the nozzle for the milk dispenser made me unsure if it was working or not, but I felt happy with what was offered. My room itself was fairly clean. I had booked a 2-Queen, and found the sheets clearly made and everything in good condition. Only things I noticed were in the bathroom - where the handicap handle from the tub was missing, and parts of the ceiling were flaking off (water damage possibly?). But otherwise, happy with the room condition, and had food options available nearby in Portage.

KD
Kristina Delzer Mar 10, 2026
8.0

Location wasn't ideal for me specifically but the rooms were nice. I slept well. Fancy coffee machine in lobby. Nice breakfast. TV was large with a lot of channels. Room was somewhat dark. Would stay again if in Portage

BL
Brandon Lee Mar 02, 2026
8.0

The only complaint I had is there is only one elevator and we were on the complete opposite side of the hotels. As smokers, no balcony and having to take the emergency exit stairs kind of sucked. But that's our own fault. Otherwise, we had a fantastic stay. Getting on and off the interstate to go a few places was a bit of a chore being that it's back off a frontage road.

JH
Joshua Hutchinson Feb 18, 2026
10

Every year, the church congregation I'm associated with gathers here to celibate the Feast of Tabernacles. They always go above and beyond to ensure our stay is delightful. I love that they have a gym and a sauna. Staff is always awesome. Love the rooms. 10 outa 10 would recommend

HRA
Heaven Rules All Feb 09, 2026
10

The location was great. There is a good steakhouse just across the hotel "Suzy's" and there is walmart, dollar general, Mcdonald's, burger king and a sushi restaurant within 10-15 minutes walking distance. The staff was friendly to foreigners like myself. The staff offered the number of Portage cab service in case of my Uber app not working. Breakfast was great and got good pancake. The hotel charges a fairly reasonable price. One thing I do not like is if I am not mistaken there was no shower curtain in my room. So I got the floor all wet. I asked for a solution and the staff did give me more towels so problem did solve.

J(
Jess (Jess) Feb 06, 2026
10

This hotel was better than I expected. Warm pool, clean room, everything worked, hot water - plenty for showering and kids baths, friendly staff, close to lots of places. There is a steakhouse across the parking lot with great drinks that we could bring to our room for convenience. Our kids loved the pool. No complaints. Very affordable pricing and I feel like it was worth it. Walmart is near by as well. We booked this place to go snowboarding at cascade Mountain, great trip overall. Would stay here again! They also offer veterans discounts.

Location & neighborhood

Where you'll find Best Western Resort Hotel & Conference Center

Portage, Wisconsin, USA

Less than a mile from Interstate 39, this unassuming roadside hotel is 3 miles from the Portage WWII History Museum and 8 miles from skiing on Cascade Mountain.

  • Portage, WI 54 min Walk
  • Dane County Regional Airport 37 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Wisconsin. Distances are rough real-world times, not straight-line.

Cascade Mountain 1 reviews

Cascade Mountain

W10441 Cascade Mountain Rd, Portage, WI 53901, United States

4.5 · Ski Resort
Historic Indian Agency House 111 reviews

Historic Indian Agency House

1490 Agency House Rd, Portage, WI 53901, United States

4.7 · Historical Place Museum
Fort Winnebago Surgeons Quarters 73 reviews

Fort Winnebago Surgeons Quarters

1824 WI-33, Portage, WI 53901, United States

4.5 · Historical Place
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